Directories and Marketplaces

Show advertisers the phone enquiries they receive

Connect tracked calls with the listing or campaign that generated them, then assess how number provisioning, reporting and supported integrations can fit your directory service.

Directory support team reviewing a customer enquiry on a desktop

Build value around measurable enquiries

The number, data and brand options available depend on provisioning scope and your commercial arrangement.

Report phone enquiries

Use tracking numbers and available call reports to help show advertiser activity from covered listings or campaigns.

Add source context

Where the required tracking is configured, review source or campaign context alongside eligible calls to support directory reporting.

Plan number provisioning

The Telco API documentation includes number provisioning and configuration capabilities. Confirm supported number types, countries, lifecycle steps and commercial terms for your use case.

Scope branded partner delivery

White-label branding, tenancy, provisioning responsibilities, reporting, billing and support are arrangement-specific and must be confirmed before being offered.

Illustrative workflow: listing to advertiser report

A directory assigns a tracked number to an advertiser listing. A customer calls that number, and the directory reviews the available call activity and attribution context for the listing. Provisioning or report delivery can be automated only where the required API access, permissions and integration are configured. This example does not imply full two-way integration or a standard white-label portal.

See Call Tracking, Advanced APIs and Custom AI Tools and Development.

Partner implementation

Define the operating model before launch

A directory or marketplace workflow may need number lifecycle management, advertiser onboarding, call-data access and branded customer support. Document which steps are standard, available through an API, or require custom implementation.

  • Confirm number types, markets and provisioning responsibilities
  • Define advertiser identity, access and reporting requirements
  • Agree branding, billing, support and escalation boundaries
  • Identify API or custom workflow work before making commitments
Illustrative directory partner workflow connecting advertiser listings and call data

Discuss your directory or marketplace model

Bring your number provisioning, reporting and partner requirements to a scoping conversation.